We want everyone to receive tubers that will thrive so we can continue to share the joy of flowers together. That being said, tubers come in all shapes and sizes. If a variety has consistently small or skinny necks or produces small tubers it will be listed in the product description. We are in the practice of sealing all thin necks as a shipping precaution for our customers. This does not mean necks are broken and it won't impede the growth of the plant.

If you feel your tuber is blind, or have any other concerns for tuber conditions, please email us at freeseflowerfarm@gmail.com within 3 days of receiving your tubers and include your name, order number, and photos. We will work together for a resolution.

All of our seeds are open pollinated. This means they may not bloom 100% true to the mother plant. However, many flower varieites grow true despite being grown in close proximity to others.

Dahlia seeds will not grow true to the mother plant they were collected from. If you are growing for a replicated form, growing from seeds is not for you. We offer dahlia seeds separated by form and variety so you can have an idea of some possible characteristics to look for in your own seedlings. Our dahlia varieties are grown in separate locations on our .25 acre growing space by open center (collarette, anemone, orchette), fully double (decorative, ball, cactus, etc), and waterlilly.

Our seeds are also harvested and cleaned by hand. That means there will undoubtedly be a few flat seeds and some chaff. We add additional seeds to all packets to account for this.

Virus/disease:

This is an unfortunate reality of growing dahlias.  We do not refund or replace for virus presence due to the high natural occurrence. We do cull suspicious plants on our end, so as not to pass possibly infected plants on to our customers. However, if your tubers show any signs of gall please contact us immediately with photos for a full refund.

Mislabels: 

They happen! We are happy to correct mislabels via store credit/refund or replacement when possible. We cannot always guarantee a replacement as we grow different varieties each year. Please email us with bloom photos and order number so we can help determine if a mislabel has occurred.

Please do not place an order if your temperatures are not suitable at the time of sale. We are not responsible for weather damage once your tubers are in the mail system. We do offer heat packs, but you are assuming your own risks. 

All tubers are shipped in individual bags, packed in vermiculite, in bubble packs, surrounded with additional packing materials.

Please do not order for Fall shipping if you are unfamiliar with winter storage practices, we will not refund for storage failures.

Please note, if you want to combine shipping for a dual order of seeds AND tubers, use code: SEEDSAVER to have the flat $6.00 seed only shipping charge removed.

If this code is used inappropriately for your seed only orders, your order will be cancelled and you will be responsible for re-ordering.